Econocom entrusts APL with maintaining the performance of its data centers
| Customer name : | Econocom |
| Area of business : | Informatique |
| Completion date : | Since 2002 |
| Accompanying mode : | Project management assistance (operation) - Turnkey (maintenance, works) |
| Type of service : | Data center upgrades - Operational assistance - Preventive maintenance assistance - Curative maintenance assistance |
Since 2002, Econocom has entrusted APL with maintaining the performance of technical infrastructures in its main data centers and secondary facilities.
Project objective
- Guarantee continuity of service for its data centers and secondary facilities
- Conduct on-site maintenance for the following work packages: electricity, air conditioning, heating, ventilation, fire detection and suppression, security (access control, video surveillance), cleaning and dusting of the plenum under the raised floor
- Carry out any work or hardware replacements needed to optimize energy availability and efficiency
Services provided
- Operational assistance: drafting of maintenance instructions and procedures, planning and management of maintenance operations
- Personalized preventive maintenance: maintenance checklists, capacity status reports, infrared thermography of computer racks and electrical cabinets, power consumption reports for each server rack, etc.
- Repairs, replacements, regulatory compliance upgrades, technical and energy performance upgrades
- Corrective maintenance: remote monitoring of sites, corrective maintenance performed within a short timeframe (1–4 hours depending on the site)
- Annual operating report.
Client benefits
- Operation of main data centers and secondary facilities in accordance with best practices, ensuring continuity of service
- Management and monitoring of preventive maintenance operations
- Guaranteed response time of 1 hour max (24/7) for critical facilities
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